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Episode 5  |  12:57 min

Discovering the New Customer Journey with Blake Bartlett | Season 9 of BUILD

Episode 5  |  12:57 min  |  05.20.2020

Discovering the New Customer Journey with Blake Bartlett | Season 9 of BUILD

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This is a podcast episode titled, Discovering the New Customer Journey with Blake Bartlett | Season 9 of BUILD. The summary for this episode is: On the season 9 premiere of BUILD Blake Bartlett unpacks what product led growth is and asks what growing product-led businesses looks like in the end user era. Follow along as Blake interviews industry leaders at companies like Hubspot, Lucidchart and Atlassian to discover the new customer journey and what that means for SaaS.
Takeaway 1 | 00:47 MIN
The Shift in Power Dynamics in The End User Era
Takeaway 2 | 00:53 MIN
A New Set of Questions For This Season
Takeaway 3 | 01:07 MIN
Why People Are Frustrated with SaaS
Takeaway 4 | 00:39 MIN
What We Know About the New Customer Journey
On the season 9 premiere of BUILD Blake Bartlett unpacks what product led growth is and asks what growing product-led businesses looks like in the end user era. Follow along as Blake interviews industry leaders at companies like Hubspot, Lucidchart and Atlassian to discover the new customer journey and what that means for SaaS.

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