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Episode 7  |  28:05 min

How Zendesk Launched an AI Bot to 120,000 Customers

Episode 7  |  28:05 min  |  04.11.2018

How Zendesk Launched an AI Bot to 120,000 Customers

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This is a podcast episode titled, How Zendesk Launched an AI Bot to 120,000 Customers. The summary for this episode is: <p>Astha Malik, VP of Platform & Product Marketing at Zendesk, joins us to talk about Answer Bot, Talk Enterprise and Chat Enterprise, new applications of AI and machine learning that focus on making customer service more human. Tune in to learn more about Zendesk's customer-centric approach to launching a product to nearly 120,000 customers.</p>

Astha Malik, VP of Platform & Product Marketing at Zendesk, joins us to talk about Answer Bot, Talk Enterprise and Chat Enterprise, new applications of AI and machine learning that focus on making customer service more human. Tune in to learn more about Zendesk's customer-centric approach to launching a product to nearly 120,000 customers.

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