Rashida Hodge (Microsoft): Delivering AI Solutions

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This is a podcast episode titled, Rashida Hodge (Microsoft): Delivering AI Solutions. The summary for this episode is: <p><span style="background-color: transparent; color: rgb(0, 0, 0);">Rashida Hodge works at the intersection of AI and customer success. During her 18 years at IBM, she led teams in strategic partnerships, product management, go-to-market, and business operations. She now heads up the customer success Azure data and AI team at Microsoft. In this episode, Rashida’s giving advice to AI’s future leaders, talking about representation in tech, and sharing her predictions for the future of AI. </span></p>

DESCRIPTION

Rashida Hodge works at the intersection of AI and customer success. During her 18 years at IBM, she led teams in strategic partnerships, product management, go-to-market, and business operations. She now heads up the customer success Azure data and AI team at Microsoft. In this episode, Rashida’s giving advice to AI’s future leaders, talking about representation in tech, and sharing her predictions for the future of AI.


Key Takeaways:

[2:02] Rashida talks about her role now, her career trajectory at IBM, and now at Microsoft.

[3:08] Rashida shares about her multiple roles at IBM.

[5:26] What was it like to build a startup ecosystem within IBM when you moved to the software side of the business?

[7:34] It is never too late to make a pivot in your role at a company.

[8:41] What was that like growing up in Saint Thomas and how has that shaped where Rashida is today?

[10:14] Learn how to pause.

[11:59] Rashida shares how her upbringing impacted her leadership style.

[14:25] Rashida talks about the difference between success and significance.

[15:19] Why does Rashida value inclusive and diverse environments in Tech?

[17:41] Rashida was involved with Girls, Inc. and the How Women Invest fund. What does her involvement look like? How did she first get involved and how can others get involved?

[20:34] Rashida talks about her amazing role at Girls Inc.

[22:07] How did Rashida end up in NC state?

[24:58] What was the inspiration to found the endowment at NC State?

[27:52] Rashida gives advice for future AI leaders.

[29:33] What are the trends that Rashida sees for the future AI and CS moving forward?

[31:02] Business has changed in the past year, how does that influence Rashida going into her role as a CS leader?

[31:41] Who is Rashida’s female role model?

[31:55] Rashida’s favorite newsletter that she subscribes to.

[32:27] One thing that Rashida can’t live without.

[32:36] If she wasn’t in her current role, what would Rashida think she would be doing?

[32:58] Rashida’s favorite music.

[32:25] How would someone from Rashida’s team describe her.



Today's Host

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Blake Bartlett

|Partner at OpenView

Today's Guests

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Rashida Hodge

|VP, Microsoft Azure Data and AI Customer Success